Privacy Policy

Effective Date: 21/03/2025

Introduction

UNIVERSE is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage our services, including Administration, HR Administration, and Project Coordination, provided on a project basis both virtually and on-site. This policy complies with relevant privacy laws and regulations, including the General Data Protection Regulation (GDPR), the UK Data Protection Act 2018, and other applicable privacy laws.

Information We Collect

We collect and process different types of data depending on the nature of our services. This includes:

1. Personal Information

  • Name, contact details (email, phone number, address), job title, and organization.

  • Identity verification documents (where required by law).

2. Project Information

  • Details related to administration, HR administration, and project coordination services required.

  • Business-related data necessary to fulfill contractual obligations.

3. Consent Forms

  • Information provided in consent forms prior to service provision.

4. Usage Data

  • Information about how you interact with our services, including log files, cookies, and analytics data.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Contractual Necessity – When processing is required to provide our services.

  • Legal Obligation – To comply with applicable laws and regulations.

  • Legitimate Interests – For service improvement and security enhancements.

  • Consent – When explicit permission is required, such as for marketing communications.

How We Use Your Information

We use the collected information to:

  • Provide and manage our services.

  • Communicate with you regarding your projects and inquiries.

  • Improve our services based on feedback and usage patterns.

  • Ensure compliance with applicable laws and regulations.

  • Conduct security audits and fraud prevention.

Sharing of Information

We may share your information with:

1. Service Providers

  • Third-party vendors who assist in delivering our services (e.g., IT support, payment processors). All third parties are contractually required to handle data in compliance with GDPR.

2. Legal Authorities

  • When required by law, to comply with legal obligations, law enforcement, or regulatory bodies.

3. Business Transfers

  • In the event of a merger, acquisition, or sale of assets, your information may be transferred to new owners.

International Data Transfers

For clients worldwide, we ensure:

  • Compliance with GDPR for EU and UK clients.

  • Adherence to local data protection laws in other jurisdictions.

  • Implementation of Standard Contractual Clauses (SCCs) and other safeguards for international data transfers.

Data Protection and Security

We implement robust security measures, including:

  • Encryption – Protecting data during transmission and storage.

  • Access Controls – Restricting access based on roles and responsibilities.

  • Regular Audits – Conducting periodic reviews of our security practices.

Data Storage and Retention

We store data:

  • In compliance with GDPR and local data protection laws.

  • For as long as necessary to fulfill the purposes outlined in this policy.

  • With periodic reviews to ensure data is not retained longer than required.

Cookies and Tracking Technologies.

Our website uses cookies and similar technologies to enhance user experience. You can manage cookie preferences through browser settings. For details, see our Cookies Policy.

Payments

We process payments through various secure methods:

  • Online Payments – Handled through third-party payment processors compliant with PCI-DSS standards.

  • Bank Transfers and Cheques – Information securely processed and stored.

  • International Transactions – Ensuring compliance with financial regulations for secure cross-border payments.

Monitoring and Auditing

We conduct:

  • Regular internal audits to ensure compliance with this Privacy Policy.

  • Continuous monitoring of our data protection practices.

Data Breach Response

In the event of a data breach, we will:

  • Notify affected individuals promptly as per GDPR and other regulations.

  • Take immediate steps to mitigate the breach and prevent future incidents.

Your Rights

As a data subject, you have the following rights under GDPR:

  • Access – Request a copy of your personal data.

  • Correction – Request corrections to inaccurate or incomplete data.

  • Erasure (Right to be Forgotten) – Request deletion of your data.

  • Restriction – Request limitations on data processing.

  • Data Portability – Request transfer of your data to another provider.

  • Objection – Object to certain data processing activities.

  • Withdraw Consent – Withdraw previously given consent at any time.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be communicated through our website with an updated effective date.

Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at:

UNIVERSE
Email: vismay66@gmail.com
Phone: +44 7867 024931
Address: London, United Kingdom